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Home Eye Test and Dispensing FAQs

Got a question about our home eye test or home dispensing service? Have a look through some of the most frequently asked questions below.

Home Eye Test FAQs

Our home eye test service allows you to schedule a comprehensive eye examination in the comfort of your home. Simply book an appointment online or via phone 03300 433 485, and our experienced optometrist will visit you at your home to conduct a thorough eye test.

Yes, you can expect the same high-quality eye test as you would receive in a high street optician. Our experienced and qualified optometrists use specialised portable equipment to conduct thorough eye examinations, ensuring accurate and comprehensive results. We are committed to providing you with professional and reliable eye care in the comfort of your home.

Home eye tests are available to everyone. Private home examination fees are £60.

Some patients may qualify for a free eye test at home funded by the NHS. Check your eligibility here.

Typically, a home eye test appointment takes between 30-60 minutes. It is a comprehensive no rush service and the actual duration will be different for each patient based on their visual needs.

The availability of appointments can vary based on your location and the current demand for our services. We strive to schedule appointments as promptly as possible. You can book an appointment either online or via phone. Our scheduling team will review your details and call you back to discuss available appointment dates when we have an optometrist in your area.

The areas we currently cover:

  • Lancashire
  • Greater Manchester
  • Cheshire
  • Merseyside
  • Cumbria
  • North Yorkshire
  • West Yorkshire
  • South Yorkshire
  • Derbyshire

Unfortunatley it is not possible to carry out a diabetic screening at home and you will still need to attend your diabetic screening appointments at your local clinic after an eye test with us. Regular eye examinations remain essential for individuals with diabetes to monitor and address any potential eye health issues.

Home Glasses Dispensing FAQs

Our experienced optician will bring a wide selection of frames to your appointment and will help you every step of the way from choosing your frame to selecting the best lenses for your prescription. They’ll always ensure a precise fit with accurate measurements.

Yes, absolutely! Our optometrists always carry a wide selection of frames. Following your comprehensive home eye test, our optician will guide you through selecting frames and lenses. You can then place an order for your glasses.

Certainly! You can book an appointment specifically for glasses without having an eye test. All we need is your most recent sight test prescription dated within the last 2 years. Simply schedule an appointment, and our qualified optician will visit you in your home with a wide selection of frames to choose from.

No, our home glasses dispensing service is included with your purchase. We believe in providing a seamless experience with no extra charges.

We offer a wide selection of frames for all styles and preferences and offer all the lens options you will find at your local high street opticians.

Generally, you can expect your glasses to be hand-delivered to your home within 21 days. Our team will keep you informed about the progress of your order.

Yes, absolutely. We take great care to ensure your glasses are not only delivered promptly but also expertly fitted to provide maximum comfort and optimal vision. Our qualified optician will make any necessary adjustments during the delivery process to ensure your glasses fit perfectly. If you have any specific preferences or concerns about the fit, feel free to let us know, and we’ll tailor the fitting to meet your individual requirements.

Certainly! We provide 1 year in-home aftercare service with every pair of glasses for continued support and peace of mind. This includes advice from our optician if you are concerned about your vision, readjusting your glasses as required and replacing nose pads or screws if needed. It is important to us that your eyewear delivers optimal comfort and vision. If you ever need assistance or have questions about your glasses after purchase, feel free to reach out to our friendly aftercare team via phone or email.